By some measures, up to 10% of warranty costs are fraudulent. Organizations that don’t take preventive action can end up paying millions of dollars in fraudulent claims. Current warranty fraud detection by manufacturers checks for warranty entitlement, defects and eligibility. Aurora Labs’ Vehicle Software Intelligence provides an additional layer of fraud detection capabilities by examining any changes or tempering inside the vehicle software that contributed to the defect.
Increase fraud discovery rate
Aurora Labs generates a hash value, capturing each vehicle’s software behavior map, down to the line of code and behavior parameters. On an ongoing basis, the hash is updated with any behavioral or software changes and the history is maintained for the OEM. These tools enable research and evidence documentation of software tampering for warranty validation.
